Política de Privacidad

1. El alcance

1.1 Esta política describe qué tipo de Datos Personales recopila la Compañía sobre las personas físicas y cómo los trata, los comparte con terceros y protege los procesos relacionados.

1.2 This Policy applies to information relating to an identified or identifiable natural person. An identifiable natural person is one who can be identified directly, or by combining that information with additional information we hold or can access.

1.3 La Política define el «tratamiento» como un proceso que requiere usar o recopilar Datos Personales, e incluye su gestión, estructuración y almacenamiento.

1.4 Our services are intended for a general audience and are not designed for use by anyone under 18. We do not knowingly seek or collect information from anyone under 18, nor do we knowingly allow such individuals to use our services. If we become aware of any information relating to minors, we will delete it as soon as possible.

2. Qué datos personales tenemos sobre usted

2.1 We collect Personal Data when you access the service and the channels or visit our website. In certain cases, we may request your Personal Data.

2.2 In other cases, we collect your Personal Data by analyzing how you use our Services or service channels, or by receiving your information through our external partners.

3. No es necesario revelar información personal

3.1 You are under no obligation to provide us with any Personal Data. However, in certain circumstances, this may prevent us from delivering our Services or granting you access to the website.

4. Qué datos personales recopilamos

4.2 The information we collect is not private and cannot be used to identify you.

4.3 Personal data we receive from you: any personal data you voluntarily provide when you connect to a third-party online trading platform through Us.

4.4 Información personal que usted proporciona directamente a plataformas de terceros para facilitar operaciones: incluye su nombre completo, dirección, número de teléfono y dirección de correo electrónico.

5. Base jurídica y motivos del tratamiento de datos personales

5.1 La empresa trata sus Datos Personales para los fines descritos en esta sección y conforme a la base jurídica que les resulta aplicable.

5.3 Para más información sobre el tratamiento necesario para proteger intereses legítimos, contáctenos por correo electrónico.

5.4 We may use the information you provide for the following reasons and legal bases:

6. Transferencia de datos personales a terceros

6.1 The Company may also share Personal Data with third-party service providers, such as hosting and storage providers, IP address information, and user experience analytics.

6.2 You may also ask us to share specific Personal Data about you with third-party trading platforms. In such cases, we will provide those third-party platforms with the Personal Data you supply to us. Their use of your Personal Data is governed by their respective privacy policies. Your Personal Data may be shared with multiple trading platforms.

6.3 The Company may share Personal Data with affiliated entities or business partners. This gives the Company the resources needed to improve and refine the products and services it offers to its customers.

6.4 The Company may disclose Personal Data to regulators, local authorities, or other official bodies where necessary to protect the rights or assets of third parties.

6.5 We may also share Personal Data about you with prospective investors or buyers, or with lenders of the Company or any other company within the group, if such a transaction occurs (including the transfer or sale of assets belonging to the Company or any other group company), or as part of any merger, restructuring, consolidation, or bankruptcy of the Company or any other group business.

7. Cookies y servicios de terceros

7.1 We may use third-party services, such as those that display advertisements on our website or analytics providers. These companies may also use cookies or other technologies.

7.2 Cookies are small text files stored on your device each time you visit or access the website. They collect information about your preferences and browsing habits to improve your experience, remember your settings, and personalize the products and services that may interest you. Cookies are also used for statistical and analytical purposes.

7.3 Some of the cookies we use are session cookies. These are downloaded temporarily to your device and remain only briefly, until you close your browser. Others are persistent cookies, which stay on your device for a period of time after you close your browser. They help the Website recognize you as a returning user and allow you to return to the website.

7.5 Sin embargo, tenga en cuenta que, si esto ocurre, algunas o todas las funciones y características del Sitio Web podrían no funcionar como usted espera.

Online Tracking Notice: this service does not currently respond to Do Not Track signals.

8. Conservación de los datos personales

8.1 The Company will retain Personal Data about you for as long as necessary to fulfil the purposes of processing Personal Data described in this Policy, or for longer periods where permitted by applicable laws, regulations, policies, and orders.

8.2 We will share your information with third-party trading platforms for a period of 12 months. If you consent, we will continue sharing your data for an additional 12 months.

8.3 We periodically review the Personal Data we hold to confirm it is still necessary.

9. Transferencias internacionales

9.1 Your personal data may be transferred to other countries, including to a third country or international organizations. The Company takes all necessary measures to protect the personal data you provide and to ensure that data subjects can exercise their rights and access effective legal remedies.

9.3 The Company can provide details of the safeguards applied to protect your Personal Data transferred to third countries or international organizations. Email us at: support@sol-inverencia.com

10. Seguridad de los datos personales

10.1 We have implemented appropriate organizational and technical measures to protect Personal Data, including safeguards against the accidental or unlawful destruction, loss, or alteration of Personal Data.

10.2 We cannot guarantee that the security of your Personal Data will remain free of errors. Nor can we be held responsible for any intangible, incidental, or consequential damages arising from the use or disclosure of Personal Data. This includes, but is not limited to, any Personal Data disclosed due to transmission errors, unauthorized access by a third party, or any other cause beyond our control.

10.3 Where legal or other obligations beyond our control apply, we may be required to disclose your Personal Data to third parties, such as public authorities. In these situations, we cannot control the level of security those third parties apply to your Personal Data.

10.4 Personal Data cannot be transmitted over the internet with complete security. The Company cannot guarantee the security of any Personal Data you transmit to us online.

11. Hipervínculos a sitios web de terceros

11.1 The website contains links to third-party sites and applications that are not under the Company's supervision. We are not responsible for the collection or processing of Personal Data by these sites or applications. This Policy does not apply to actions carried out through them.

11.2 Before accessing any third-party website or application, we recommend reviewing its privacy policy before deciding whether to access or use it. We also advise caution before providing any Personal Data.

12. Modificaciones de esta Política

12.1 We may amend this Policy at any time. If we make changes, we will notify you by publishing the updated version on our website.

12.2 We will also notify you of any significant changes to this Policy through the channels we consider appropriate and post a notice on our website.

12.3 Unless expressly stated otherwise, any modification takes effect upon publication of the revised Policy.

13. Tus derechos

13.1 You have the right to ask us to verify the accuracy of the Personal Data we collect about you, to correct any errors, and to delete any Personal Data we no longer need. You may also restrict how we process your personal information.

13.2 If you reside in the EEA, please refer to this page. These rights apply to the information you provide regarding your Personal Data. To exercise your rights, send an email to the address below.

13.3 Right of Access The Company may verify the accuracy of the Personal Data it processes about you. Where such data exists, you may access your Personal Data. The Company will provide an electronic copy of the Personal Data currently being processed and may charge a reasonable fee for any additional copies. The data will be made available electronically upon request. The right to access Personal Data must not conflict with the rights and freedoms of others. If a request prejudices the rights and freedoms of another person or your own rights, the Company may decline the request or limit the extent to which it can fulfil it.

13.4 Right to rectification The Company has the right to rectify inaccurate Personal Data. You have the right to request that incomplete Personal Data concerning you be rectified, taking into account the purpose of the processing.

13.5 Right to Erasure The following grounds apply: (a) the Personal Data is no longer necessary for the purpose for which it was collected or processed; (b) you withdraw your consent and no other legal basis for the processing exists; (c) you object at any time, on grounds relating to your particular situation, to the processing of Personal Data concerning you that is based on legitimate interests pursued by Us or by a third party; (e) the Personal Data has been unlawfully processed; or (f) the Personal Data must be erased to comply with a legal obligation of the company. This right does not apply where processing is necessary (a) to comply with a legal obligation that requires processing under European Union law or the law of a Member State; or (b) to establish, exercise, or defend legal claims.

13.6 Restrictions on processing If you have concerns about the accuracy of your Personal Data, you may ask the Company to restrict the processing of your Personal Data. Where you request such a restriction, the data may only be retained with your consent, to establish, exercise, or defend legal claims, to protect the rights of another natural person, or where there is a significant public interest within the European Union or a Member State.

13.7 Right to data portability Where processing is automated and based on consent or a contract to which you are a party, you have the legal right to review the Personal Data you have provided to the Company. You may request that your Personal Data be transferred directly from the Company to another controller, where technically feasible. Exercising your right to data portability does not affect your rights under the right to erasure. The right to data portability must not adversely affect the rights and freedoms of others.

13.8 Right to object You have the right to object at any time to any processing of Personal Data concerning you that is based on legitimate interests pursued by the Company or by a third party. This includes profiling based on those legitimate interests. Where we can demonstrate compelling legitimate grounds for processing the Personal Data, we may continue processing only if you cannot show that your rights, freedoms, or interests override those grounds, or that the processing is necessary for the exercise, establishment, or defence of legal claims. In relation to direct marketing, you have the right to object at any time to the processing of Personal Data concerning you.

13.9 Right to withdraw consent You may withdraw your consent to our processing of your Personal Data at any time. This will not affect the lawfulness of any processing carried out under your consent before its withdrawal. You have the right to lodge a complaint with the authority that supervises you. You may bring a claim before a supervisory authority established by a Member State to protect the fundamental rights of natural persons regarding the processing of Personal Data within the European Union. European Union and Member State law may limit your rights concerning the Personal Data that relates to you, as detailed in this section 13.

13.10 We will provide the information you are entitled to under Section 13 of this agreement within one month of receiving your request. This period may be extended by up to two further months where necessary, depending on the nature and number of requests received. Within one month of receiving your request, we will notify you of any such extension and the reasons for it.

13.11 Provided it does not conflict with the provisions of Article 13 of the law, any information you request when exercising your rights under Article 13 will be provided free of charge. If a request is unfounded or excessive, particularly in the case of repeated requests, we may charge a reasonable fee to cover the administrative costs of providing the information or carrying out the requested action. We may also decline to act.

13.12 If we have doubts about the identity of the person who submitted your request, we may ask the requester to provide reasonable means of identification.